Privacy Policy

Shenzhen AWELL Technology Co., Ltd. ("AWELL", "we", "us") operates https://awellgadget.com/. This Privacy Policy explains how information is handled when you use this website or contact us.

Information we receive

When you submit a Request for Quotation (RFQ) or contact form, we receive the information you provide, such as your name, email address, company, phone number, requested products or specifications, and message. We also record the submission time, IP address, and approximate location supplied with the request to handle and protect inquiries.

Our hosting provider receives technical request information, including your IP address and browser details, to deliver and protect the website.

How we use information

We use inquiry information to respond to requests, prepare quotations, communicate with you, and prevent abuse of the forms. We do not sell your personal information.

Browser storage and third-party content

The RFQ basket uses your browser’s local storage to keep selected products and requirements available as you browse. You can remove its contents with the Clear control in the RFQ basket or by clearing your browser storage.

As of October 6, 2026, this website does not load Google Analytics, Google Ads conversion or remarketing tags, or Microsoft Clarity. If we add optional analytics or advertising technologies, we will update this policy and obtain consent where required before using them.

Our forms may use Cloudflare Turnstile to prevent automated abuse. The Company page loads YouTube video thumbnails; the YouTube player loads only when you choose to play a video. These providers may process technical information and use their own storage. If you choose to send an RFQ through WhatsApp, the RFQ details you choose to send are shared with WhatsApp.

Service providers

We use Vercel for website hosting, Sanity for website content and, where configured, inquiry records, Resend for inquiry email delivery, Cloudflare for form verification where enabled, and Google/YouTube for video content. These services process information as needed to provide their functions.

Data retention

We retain inquiry information for as long as needed to respond to and service your request and to meet applicable legal and business obligations.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, or to object to or restrict its processing. To make a request, email tina@awellgadgets.com.

Contact

For questions about this Privacy Policy or how we handle your information, email tina@awellgadgets.com.